Delete your account
You can delete your Floskoop account and its data at any time, from the app or by email.
In the app
- Open Floskoop and tap your profile picture at the top of Home.
- Tap Privacy & data.
- Tap Delete account and data, read what will be deleted, and confirm.
What gets deleted
- If you're the only member of your household: everything. Your sign-in, entries, receipts and line items, accounts, budgets, goals, subscriptions, installments, people, chats, scans and preferences.
- If you share a household: your sign-in, your chats, the people you track privately, your preferences, notification tokens and pending scans. The shared records (entries, accounts, budgets…) stay with the other members and are credited to them.
Deletion happens straight away and can't be undone. Copies in our providers' backups expire within 30 days.
By email
If you can't open the app, email support@floskoop.com from the address you sign in with (or tell us which Apple or Google account you use), and we'll delete it within 30 days.